Privacy Notice
Personal Data Protection Act 2010 (PDPA) · Last updated 15 Nov 2026
Baca Notis Privasi dalam Bahasa Malaysia
1. Who handles your data
This notice explains how personal data you share through this website or by WhatsApp is handled by me, James Chuah (Chuah Jun Yin), as a representative of YES Financial Berhad 201601039168 (1210109-T), and by YES Financial Berhad, the licensed entity I represent.
2. What I collect
- Your name and phone number.
- Your preferred language, the topic you choose and any message you write.
- Basic technical data needed to run and protect the website (for example, spam prevention).
I collect this data directly from you. Please do not send sensitive details such as NRIC numbers, bank details or medical records through the form.
3. Why I collect it
- To reply to your enquiry and arrange a first chat.
- To keep a record of our communication as required for professional and regulatory obligations.
I will not sell your personal data. I will not send you marketing messages unless you separately agree.
4. Who may receive it
Your data may be shared with YES Financial Berhad (the licensed entity I represent); with service providers that host this website and its contact form (our website hosting provider) and WhatsApp (Meta), some of which may store data outside Malaysia; and with regulators or authorities where required by law. It is not shared with anyone else for their own marketing.
5. How long it is kept
Enquiries that do not lead to a client relationship, and client records, are kept for as long as needed for the purpose and as required by law, including YES Financial Berhad's record keeping obligations, and then securely deleted.
6. Security
I take practical steps to protect your data from loss, misuse or unauthorised access.
7. Your choices and rights
- You may ask to access or correct your personal data.
- You may withdraw your consent at any time.
- If you have agreed to receive updates, you may tell me at any time to stop, and I will stop.
- Providing your details is voluntary, but without a name and phone number I cannot reply to your enquiry.
8. Cookies
This website does not use cookies or analytics.
9. Contact
For any request or complaint about your personal data, contact me through the WhatsApp button on this site.
This notice is available in English and Bahasa Malaysia. If there is any inconsistency, the English version prevails.